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Strategic Business Process Improvement Training

I am pleased to express my opinion about the training session for CBAP held in Lagos in April 2012 and are grateful to OS Concepts for giving me a practical touch to the study of Business Analysis. The passion and mastery of different aspects of the subject exhibited by the facilitator has exposed practitioners like me to salient opportunities where I can add value to the business. Exchange of ideas from participants from different backgrounds and industries made the class memorable with capacity forge a strong network of professionals. I could not ask for more.
Ndubuisi Ojimadu - Manager, Financial Systems, Etisalat Nigeria

A business process is an activity or set of activities that will accomplish a specific organizational goal. An outdated business process waste time and money, and impact negatively quality of service and product. The biggest opportunity an organization has to improve the bottom line comes from improving the business processes. The survival of any organization depends on continuous improvement of business processes.

In an average company, there are literally hundreds of business processes going on every day. Business Process Improvement is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. Improving quality, productivity, and response time of a business process, by removing non-value adding activities and costs through incremental enhancements.

We provide private and in-company Strategic Business Process Improvement courses as well as our regular training. Call +234 092917056 to discuss.

Training Objectives

The main objective of the training is for the participants to gain practical skills to:
» Understand Business Strategy and Processes
» Understand and gain practical insight into Business Process Improvement
» Document "As Is" Processes
» How conceptualize "To Be" Processes
» How to conduct Gap Analysis between the "As It" and the "To Be"
» Understand how Business Strategy and Value Chain Analysis
» Understand best practices in deploying the improved processes
» Understand Modeling and various Modeling Techniques
» Understand how to communicate change to key stakeholders.

» Introduction to Strategic Business Process Improvement
» Strategy 101 (Introduction to Strategy)
» Enterprise Analysis for Business Process Improvement Team
» Modeling and Modeling Concepts & Modeling Techniques
» A Look at Selected Business Process Improvement Techniques
» Rolling out the changes

To request a quote or book a course fill in the form below and one of our training representative will be in contact as soon as possible to confirm your details and answer any questions.

Office hours are Monday-Friday 8.30am-5.00pm.

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Course Details

Course Title
Strategic Business Process Improvement

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Upcoming Dates
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Training Fee
Onsite Training
This course can be run in-company anywhere in the world and we can tailor the content to focus on your requirements.

Who is this course for?
Business Analysts, Project Managers, Consultants, IT Professionals and anyone who wants to increase his/her ability to effective deliver business solutions.