In this course, students will learn how to understand the fundamentals of managing and bringing about positive change within a business environment. Many projects fails not because of wrong implementation but because of many stakeholders will naturally resist change. The proper handling of stakeholders will increase the likelihood of a project succeeding, whether in a large or small organization. This training will help participants to manage people side of a change by introducing them to time proven and world class change management methodology and approach.

We provide private and in-company Change Management courses as well as our regular training. Call +234 092917056 to discuss.

Training Objectives

The main objective of the training is for the participants to gain practical skills to:
» To learn how to be systematic and orderly in the handling of projects.
» To understand the new concept of Project Management created by PMI and apply same to get better results in their work.
» To learn how to be able to get more done while spending less.
» To prepare participants for the international certification exam.

1. Fundamentals of change management
» Basics of change management
» Understanding levels of change
» Identifying misconceptions about change
» Importance of change
» Understanding the benefits of change
» Identifying essential areas of change
» Leading change
» Promoting successful change
» Understanding resilience

2. Change process
» Steps of a change process
» Analyze a situation
» Understanding the aspects of change
» Choose an action
» Implement the action
» Creating a sense of urgency
» Motivating employees
» Preventing failure
» Monitor the progress

3. Obstacles to change
» Resistance
» Resisting change
» Understanding negative reactions
» Easing the tension
» Complacency
» Identifying causes of complacency
» Crisis
» Reacting to a crisis
» Preparing for a crisis

4. Managing change
» Creativity
» Encouraging creativity
» Commitment
» Developing commitment
» Communication
» Communicating during a change
» Demonstrating support by listening
» Controlling the grapevine

5. Adapting to change
» Truths and misconceptions
» Identifying truths and misconceptions
» Understanding the transition process
» Factors affecting response
» Understanding response styles
» The endings phase
» Understanding the endings phase
» Managing the endings phase

6. Coping with uncertainty
» The exploration phase
» Understanding the exploration phase
» Understanding responses
» Understanding needs
» Management of the exploration phase
» Managing uncertainty

7. Moving forward
» The new beginnings phase
» Understanding the new beginnings phase
» Understanding needs
» Management of the new beginnings phase
» Understanding communication guidelines